Read about their experiences and share your own! Apr 2, 11:14 UTC Resolved - This incident has been resolved.. Apr 2, 09:24 UTC Monitoring - The situation is resolved and all Mailjet services are now operational. Therefore I can’t integrate Mailjet with Woocommerce. Abonnez-vous à la newsletter Mailjet . GetApp will help you learn more about each of these software and make the best decision for your business. 1,846 people have already reviewed Mailjet. Instead, you are taken to Mailjet’s Support Center, which has a range of FAQs, guides, and whitepapers. One ticket resolving takes more than 1 week! In an effort to provide excellent service, could you share your Support Ticket number by email at firstname.lastname@example.org. Suspended our 12 Month PAID account. Its cloud-based infrastructure is unique and highly scalable with a proprietary technology that optimizes email deliverability. So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket. Really bad company, blocking accounts after you upgrade the plan and after you paid almost a 200 eur plan, now not answering to emails either to open tickets, lost money , stay away from mailjet Support agents doesn't do anything just beating the bush, no service, no tickets attended and NO MONEY! Why to create a support ticket? Create, send and analyze your transactional and email marketing campaigns straight from within your Magento admin and boost your bottom line. Submitted 2 support tickets. Thank you for providing your ticket number. Mailjet constantly spam blocks my subscribed emails. In a matter of minutes and without a single line of code, Zapier allows you to automatically send info between Mailjet and Zendesk. For simple email sending, Mailjet works as a charm, But from the moment you started using other features like Mail Automation, you started the problems, and the support ticket openings. Get started with workflows like: Create Zendesk tickets from new Typeform entries.Or check out the rest of our guided workflows.Save time with Zapier; it's free to try. As we were in discussion with the MailJet Support , it turns out that there is a bug in the WYSIWYG editor of MailJet. By connecting Mailjet and Freshdesk, you can automate tasks like adding new Freshdesk customers to your Mailjet email list. It seems like our support team worked out a solution for you and we hope you are happy with the outcome! Very interesting. To decide if an email should be blocked/pre-blocked or not, Mailjet’s system examines several parameters including your sending history. I raised a ticket. Mailjet for PrestaShop Description. Our mission is to simplify email delivery and collaboration so our customers can focus on growing their businesses. The mantra Mailjet C.A.R.E.s is our way of describing what life is really like at Mailjet. Free $100-$500 Credit. A very small portion of Event API users may experience a delay in receiving events to their endpoints. 1,834 people have already reviewed Mailjet. There is a “Contact Us” option on this page, which allows you to submit a ticket. | Read 61-80 Reviews out of 1,834 - the API … We are still monitoring the incident, in the meantime, if you have any question, please open a ticket to our support team. 50-70% … Increase your merchant revenue with the Mailjet all-in-one Magento email plugin! This is terrible customer support. Thank you for choosing Mailjet :) Have a nice weekend and happy sending! Mailjet is an easy-to-use all-in-one e-mail platform. Very bad Service and support is virtually NON existant. Automatically sync new leads with MailJet for a real-time synchronization. Failed to respond to Support Cases. 15+ Active Deals. | Read 21-40 Reviews out of 1,846 NO Phone number to call them. I recommend you stay away from this company. Mailjet vs Talkdesk compared, reviewed and rated. 3 Major Cons (3rd will shock) & 15 Pros☑️ Of MailJet. Only those plugins and that theme are installed. One of Mailjet’s strengths is the ability to detect if an email would be marked as SPAM and has no chance of reaching the recipient’s inbox. | Read 21-40 Reviews out of 1,723 Boost your ROI and increase your merchant revenue with the Mailjet v3 all-in-one PrestaShop email plugin! Mailjet and GDPR compliance: Answers to your most frequent questions The new general data protection regulation (EU GDPR) has a direct impact on marketing practices, including email marketing. Browse. Mailjet provide a status page indicating any known faults with their services: Mailjet Status Page; If you are experiencing a fault with Mailjet please contact their Customer Support team: Open a Support Ticket with Mailjet; Service Support: This service is entirely owned and operated by Mailjet, who will monitor for, identify and fix all faults. | Read 241-260 Reviews out of 1,729 Mailjet is Europe’s leading e-mail solution, with over 130,000 customers in 150 countries. I have two ticket open, and one without solution yet. FBL activated and you used during the setup at Yahoo! So I raised another ticket asking why they are not replying. Autotask vs Mailjet compared, reviewed and rated. But Mailjet is blocking recipient email addresses without any explanations. Mailjet is an all-in-one solution to send, track and deliver both marketing and transactional emails. The most secure, enterprise-friendly technology for your Ticket Tailor integration. Home; ITSM Tools Autotask vs Mailjet Learn why GetApp is free Autotask vs Mailjet. Support ticket allows users to report problems or ask for help/action on certain issues to experience seamless services. This is a loss for our business and embarrassment in front of our customers. Read about their experiences and share your own! Asked for a refund but NO REPLY. GetApp will help you learn more about each of these software and make the best decision for your business. If I start a new business, probably Mailjet will not be my choice. Emails are being sent. ... Avec plus de 130 000 clients et des bureaux dans le monde entier, Mailjet est le leader européen de l’emailing. Connexion & récupération de compte Ouvrez un ticket support Conformité & limitation de compte Ouvrez un ticket support. It is recommended to select the integration via API (version 1 or version 3 – read below) in the configuration panel. [API v3] Mailjet for Magento Description. the multiple nested loops work, if you use them within a HTML Block and not directly in the WYSIWYG Editor. No reply or acknowledgement of support Ticket. With GDPR effective date coming on 25 May 2018, all marketers concerned with GDPR need to change rapidly how they seek, obtain and save consent. The purpose is to anticipate deliverability problems and “block” an email from being sent when it has no chance of reaching the recipient’s inbox in order to avoid a negative impact on your sender reputation. Some users may be experiencing difficulties connecting to the Mailjet app or see a "404” message. Vendor response. It is a system of records which helps you in keeping track of your issue from your member panel at any given time. Read about their experiences and share your own! Then in a very short time, I saw the ticket was closed. Mailjet Plugin does not save the changes when clicking on the SAVE BUTTON (Integrations Tab). 50+ Users Reviews, 10+ FAQs & Alternatives. I have done the test in a new installation of WordPress 5.2.1 with WooCommerce 3.6.3 and Mailjet 5.1.0 with Twenty Nineteen. The MailJet extension, once installed, can be configured with an API key and an API secret provided by MailJet. Posted Nov 27 , 2017 - 11:06 UTC Investigating The Mailjet Crew So far my experience is extremely ignorant, lazy and helpless first line support basically doing nothing. Veuillez entrer une adresse valide. 1,729 people have already reviewed Mailjet. No one from the 3rd to mailjet. Our engineers are already investigating and we will update you here shortly. It’s been four days and they won’t reply. Posted 2017-09-04 21:49:40 by edrokov The issue was quite urgent. Create, send and analyze your transactional and email marketing campaigns straight from within your PrestaShop merchant account and boost your bottom line. Try Leadsbridge for free now! Mailjet being […] While I wait I am loosing thousands of dollars in sales. 1,723 people have already reviewed Mailjet. After you receive the confirmation that the FBL set up is completed on Yahoo’s side, open a support ticket with the following information: - the sender domain(s) that you want to have the Yahoo! Mailjet and Freshdesk Freshdesk is a cloud-based customer support platform that was founded with the mission of enabling companies of all sizes to provide great customer service. Mailjet's Status Page - Event API delay. No one has gotten back to me. Mailjet DO NOT REPLY to EMAILS. I use mailjet through a third party hosting account. Using Mailjet service for transactional email deliveries to our customers. You can eventually select to integrated using MailJet as a common SMTP service, but usually it’ll be slower.
mailjet support ticketJan 12 2021 4:42 AM